Bachem chooses iland, now 11:11 Systems, and Veeam to spearhead data continuity and cloud backup transition

Customer Company Size
Large Corporate
Region
- Europe
- America
- Asia
Country
- Switzerland
- United States
Product
- 11:11 Autopilot Managed Recovery for DRaaS
- 11:11 Backup for Veeam (BaaS)
- 11:11 Cloud Backup for Microsoft 365
Tech Stack
- Veeam
- Microsoft 365
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Life Sciences
- Pharmaceuticals
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Predictive Maintenance
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Bachem is an independent and innovation-driven public company that provides full products and services for the pharmaceutical and biotechnology industry. With 50 years of expertise in peptide research, it specialises in the process development and manufacturing of active pharmaceutical ingredients (APIs). Headquartered in Bubendorf, Switzerland with affiliates in Europe, the US and Asia, Bachem works on a global scale and is the partner of choice for pharma and biotech companies worldwide. The company's data output is rapidly expanding and includes over 150 specialised applications, ranging from standard applications for human resources and accounting to industry-specific applications that collect, process and retain important lab data and production recipes.
The Challenge
Bachem, a global pharmaceutical and biotechnology company, was facing several challenges. The company lacked an offsite backup for its rapidly expanding data output, which included over 150 specialised applications ranging from standard applications for human resources and accounting to industry-specific applications that collect, process and retain important lab data and production recipes. The company also needed a solution with failover capabilities to keep its many critical applications running no matter the disaster. Furthermore, Bachem wanted a backup solution that could also protect the company’s Microsoft 365 workloads beyond what Microsoft already offered. The ever-looming and ever-increasing risk of cybercrime, including ransomware, was also a major concern for the company.
The Solution
Bachem chose to partner with 11:11 Systems for its data continuity and cloud backup transition. The solutions provided by 11:11 Systems included 11:11 Autopilot Managed Recovery for DRaaS, 11:11 Backup for Veeam (BaaS), and 11:11 Cloud Backup for Microsoft 365. These solutions offered the scalability and protection Bachem needed in case of an emergency, as well as failover capabilities to keep its many critical applications running no matter the disaster. In addition to these, 11:11 Systems also provided Insider Protection, an exclusive service for Veeam Cloud Service Providers running Veeam Cloud Connect, which improved protection against internal and external threats including many types of ransomware. Furthermore, 11:11 Systems was able to provide the global compliance and certifications required for Bachem and its customers, with a dedicated compliance team to help understand the complexity of maintaining these regulations.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.

Case Study
Case Study: Pfizer
Pfizer’s high-performance computing software and systems for worldwide research and development support large-scale data analysis, research projects, clinical analytics, and modeling. Pfizer’s computing services are used across the spectrum of research and development efforts, from the deep biological understanding of disease to the design of safe, efficacious therapeutic agents.

Case Study
Fusion Middleware Integration on Cloud for Pharma Major
Customer wanted a real-time, seamless, cloud based integration between the existing on premise and cloud based application using SOA technology on Oracle Fusion Middleware Platform, a Contingent Worker Solution to collect, track, manage and report information for on-boarding, maintenance and off-boarding of contingent workers using a streamlined and Integrated business process, and streamlining of integration to the back-end systems and multiple SaaS applications.

Case Study
Process Control System Support
In many automated production facilities, changes are made to SIMATIC PCS 7 projects on a daily basis, with individual processes often optimised by multiple workers due to shift changes. Documentation is key here, as this keeps workers informed about why a change was made. Furthermore, SIMATIC PCS 7 installations are generally used in locations where documentation is required for audits and certification. The ability to track changes between two software projects is not only an invaluable aid during shift changes, but also when searching for errors or optimising a PCS 7 installation. Every change made to the system is labour-intensive and time-consuming. Moreover, there is also the risk that errors may occur. If a change is saved in the project, then the old version is lost unless a backup copy was created in advance. If no backup was created, it will no longer be possible to return to the previous state if and when programming errors occur. Each backup denotes a version used by the SIMATIC PCS 7 system to operate an installation. To correctly interpret a version, information is required on WHO changed WHAT, WHERE, WHEN and WHY: - Who created the version/who is responsible for the version? - Who released the version? - What was changed in the version i.e. in which block or module of the SIMATIC PCS 7 installation were the changes made? - When was the version created? Is this the latest version or is there a more recent version? - Why were the changes made to the version? If they are part of a regular maintenance cycle, then is the aim to fix an error or to improve production processes? - Is this particular version also the version currently being used in production? The fact that SIMATIC PCS 7 projects use extremely large quantities of data complicates the situation even further, and it can take a long time to load and save information as a result. Without a sustainable strategy for operating a SIMATIC PCS 7 installation, searching for the right software version can become extremely time-consuming and the installation may run inefficiently as a result.

Case Study
ELI LILLY ADOPTS MICROMEDIA’S ALERT NOTIFICATION SYSTEM
Pharmaceutical production is subject to a strict set of enforced rules that must be adhered to and compliance to these standards is critically necessary. Due to the efforts of WIN 911’s strategic partner Micromedia, Lilly was able to adopt an alarm notification infrastructure that integrated smoothly with their existing workflows and emergency hardware and protocols. These raw energy sources enable the industrial process to function: electricity, WIN-911 Software | 4020 South Industrial Drive, Suite 120 | Austin, TX 78744 USA industrial steam, iced water, air mixtures of varying quality. Refrigeration towers, boilers and wastewater are monitored by ALERT. Eli Lilly identified 15000 potential variables, but limitations compelled them to chisel the variable list down to 300. This allowed all major alarms to be covered including pressure, discharge, quantity of waste water discharged,temperature, carbon dioxide content, oxygen & sulphur content, and the water’s pH.