City of Bend makes switch to iland, now 11:11 Systems, and Veeam for reliable, cost-effective cloud backup

Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- 11:11 Cloud Backup for Veeam Cloud Connect
- 11:11 Insider Protection
- 11:11 Cloud Console
Tech Stack
- Cloud Backup
- Data Protection
- Cloud Management Console
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Storage Services
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- Data Science Services
About The Customer
The City of Bend is located on the Deschutes River, in central Oregon, and is home to an estimated population of 90,000. Known for its breathtaking scenery and year-round access to outdoor activities, it has become a getaway destination for tourists interested in nature sports like mountain biking, fishing, white-water rafting, and skiing. The city’s local government serves the community by focusing on core services such as public safety, utilities, economic, and community development.
The Challenge
The City of Bend was facing challenges with its previous offsite backup strategy. The solution they were using, offered by one of the large hyperscaler cloud providers, had consistently failed to meet the city’s needs. It struggled to provide successful backups and imposed unmanageable ingress and egress fees. The city was also under constant threat of ransomware. The city needed a more responsive backup vendor that could reduce backup costs and enable secure and reliable access to data.
The Solution
The city of Bend decided to switch to 11:11 Secure Cloud Backup for Veeam Cloud Connect to handle the offsite backup and archive for a majority of the city’s applications and data. This solution integrated with Veeam, the leader in backup, recovery, and data management solutions that deliver Modern Data Protection. 11:11 Secure Cloud Backup provided a reliable safety net for a range of data loss events including malicious or accidental deletions, hardware failures, and cybercrime. In addition to backup, the city also utilizes 11:11 Insider Protection, which guards against internal and external threats including ransomware and malicious or accidental deletion.
Operational Impact
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