Mono County Superior Court partners with 11:11 Systems for superior data protection and business continuity
Customer Company Size
SME
Region
- America
Country
- United States
Product
- 11:11 DRaaS for Veeam
- 11:11 Cloud Backup for Veeam Cloud Connect with Insider Protection
- 11:11 Cloud Backup for Microsoft 365
Tech Stack
- Veeam
- Microsoft 365
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
The Superior Court of Mono County, California is responsible for handling the county’s criminal and civil proceedings, including felony, misdemeanor, traffic, family law, and probate cases, as well as misdemeanor and small claims case appeals and other services. Mono County is home to just over 13,000 residents and is set on the eastern slopes of the Sierra Nevada Mountain range. Its Superior Court has two branches — North and South — located in Bridgeport and Mammoth Lakes, respectively. The court's IT infrastructure is managed by a single IT systems engineer, Jim Lewey, who is responsible for the entirety of the court’s infrastructure, from servers and their backups to all employee workstations, laptops, and phones.
The Challenge
The Superior Court of Mono County, California, was facing several challenges. The court was struggling with the cost in time and money to manage Disaster Recovery (DR) internally. They needed secure and reliable access to data, but their backup vendor was unresponsive and unreliable. The court was under constant threat of ransomware and lacked in-house IT skills and resources. The court's previous data recovery solution had many disruptions and drawbacks, including corrupted backups that ultimately had to be erased. The court was also facing unique challenges due to its location in the Sierra Nevada mountains, including limited Internet bandwidth and unpredictable, sometimes severe weather conditions.
The Solution
The court decided to partner with 11:11 Systems, an industry-leader in cloud, connectivity, and security solutions and long-time Veeam partner. They implemented 11:11 DRaaS for Veeam, 11:11 Cloud Backup for Veeam Cloud Connect with Insider Protection, and 11:11 Cloud Backup for Microsoft 365. These solutions ensured that the Court’s mission-critical applications would remain continuously available and secure. Lewey also gained the benefit of increased visibility via the award-winning 11:11 Cloud Console, which offers the ability to easily monitor and manage workloads, while also being able to lean on 11:11’s world-class account management, support, and compliance teams. The court also implemented 11:11 Cloud Backup with Insider Protection, which helps guard against threats of natural disasters and bandwidth issues.
Operational Impact
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