Pyramid Healthcare optimizes the delivery of mental health services over the cloud with iland, now 11:11 Systems, IaaS.
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- 11:11 Cloud (IaaS)
Tech Stack
- Cloud Computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
About The Customer
PYRAMID HEALTHCARE is a behavioral health company focused on mental health and substance abuse treatment. They offer in-patient and out-patient addiction recovery services to those dealing with alcohol and drug abuse and adolescent behavioral problems. They treat roughly 11,000 patients per day in 100 facilities spread across seven states, including Connecticut, Virginia, Pennsylvania, New Jersey, Maryland, North Carolina and Georgia. When Lawrence Bilker, CIO, joined Pyramid Healthcare in 2018, he brought with him a cloud-first strategy. Essentially, all cloud options would be evaluated before relying on their last choice of an on-premises solution.
The Challenge
Pyramid Healthcare, a behavioral health company, was facing several challenges. They needed reliable reports to be readily available and a scalable infrastructure for their new Business Intelligence Platform. Their existing on-premises facilities lacked space, and they needed to ensure that medical records were secure and available at all times. Compliance rules required them to protect HIPAA patient information. With limited on-premises facilities, the Pyramid team realized they needed a scalable solution for their electronic medical records system that would grow by leaps and bounds.
The Solution
While evaluating their cloud options, Lawrence realized there were many benefits to choosing Infrastructure as a Service (IaaS). With [11:11] Secure Cloud, they would no longer have to worry about purchasing, managing or supporting the underlying cloud infrastructure that was needed for their new platform and the large amounts of growing data. Less headaches around infrastructure, but also around-the-clock availability, faster time to market, and of course, on-demand scalability which is critical in the healthcare industry. In the two years since partnering with [11:11], Bilker and Pyramid Healthcare have migrated all but three of their workloads to the cloud. Bilker stated a key advantage for them was [11:11]’s easy cloud migration and its one-of-a-kind Secure Cloud Console, which provides a single pane of glass to view and run all of the different facilities and environments.
Operational Impact
Quantitative Benefit
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